engagement-dashboard.md 762 Bytes
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---
description: This feature adds the ability to evaluate user engagement on the channels.
---

# Engagement Dashboard

{% hint style="info" %}
Engagement Dashboard is an enterprise-only feature.
{% endhint %}

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To access the **Engagement Dashboard:**
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1. Go to **Administration.**
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![](../../.gitbook/assets/image%20%2830%29.png)

  2.  Click **Engagement Dashboard**.

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![](../../.gitbook/assets/image%20%28129%29.png)

As an administrator, you can see your _User_, _Messages_, and _Channels_ engagement here.
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## User

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The user tab shows you the following user engagement matrices.

![](../../.gitbook/assets/image%20%28127%29.png)

### New users



### Active users



### Users by the time of day


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### When is the chat busier?
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## Messages



## Channels