| `/api/v1/livechat/office-hours` | `GET` | Get a list of office hours. | [info](office-hours.md) |
| `/api/v1/livechat/offline.message` | `POST` | Send a new Livechat offline message. | [info](message.md#send-a-new-livechat-offline-message) |
| `/api/v1/livechat/rooms` | `GET` | Retrieves a list of livechat rooms. | [info](rooms.md) |
| `/api/v1/livechat/offline.message` | `POST` | Send a new Omnichannel offline message. | [info](message.md#send-a-new-livechat-offline-message) |
| `/api/v1/livechat/rooms` | `GET` | Retrieves a list of Omnichannel rooms. | [info](rooms.md) |
| `/api/v1/livechat/queue` | `GET` | Retrieves a list of queued chats. | [info](queue.md) |
| `/api/v1/livechat/room` | `GET` | Get the Livechat room data or open a new room. | [info](room.md) |
| `/api/v1/livechat/room.close` | `POST` | Close a Livechat room. | [info](room.md#close-livechat-room) |
| `/api/v1/livechat/room.transfer` | `POST` | Transfer a Livechat room to another agent or department. | [info](room.md#transfer-livechat-room) |
| `/api/v1/livechat/room.forward` | `POST` | Allow Livechat Agents to forward a Livechat room to another agent, department or return it back to the Queue. | [info](room.md#forward-livechat-room) |
| `/api/v1/livechat/room.survey` | `POST` | Send a Livechat survey to Rocket.Chat. | [info](room.md#send-the-livechat-survey) |
| `/api/v1/livechat/triggers` | `GET` | Get the Livechat triggers. | [info](triggers.md) |
| `/api/v1/livechat/triggers/:_id` | `GET` | Get a Livechat trigger. | [info](triggers.md) |
| `/api/v1/livechat/room` | `GET` | Get the Omnichannel room data or open a new room. | [info](room.md) |
| `/api/v1/livechat/room.close` | `POST` | Close an Omnichannel room. | [info](room.md#close-livechat-room) |
| `/api/v1/livechat/room.transfer` | `POST` | Transfer an Omnichannel room to another agent or department. | [info](room.md#transfer-livechat-room) |
| `/api/v1/livechat/room.forward` | `POST` | Allow Omnichannel Agents to forward an Omnichannel room to another agent, department, or return it back to the Queue. | [info](room.md#forward-livechat-room) |
| `/api/v1/livechat/room.survey` | `POST` | Send an Omnichannel survey to Rocket.Chat. | [info](room.md#send-the-livechat-survey) |