Unverified Commit 47cda10c authored by Faria Masood's avatar Faria Masood Committed by gitbook-bot
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GitBook: [master] one page and 2 assets modified

parent 9dce8fbf
......@@ -35,6 +35,18 @@ Now the admin will have access to _**Omnichannel Panel Settings**_ **** through
### **OmniChannel Basic Settings**
1. Enable Omnichannel on your Rocket.Chat instance.
2. Enable/Disable request comment from the agent when closing a conversation.
3. Enable/Disable acceptance of new omnichannel requests when the agent is idle
4. Enable/Disable continuous sound notification for new omnichannel room/conversation.
5. Enable/Disable file uploads in livechat widget.
6. Enable/Disable asking the visitor if they would like a trascript of the conversation.
7. Enter the message to show when asking for a transcript.
![](../../.gitbook/assets/image%20%2854%29.png)
### Business Hour
### CRM Integration
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