@@ -94,7 +94,7 @@ Send an email to [omni@rocket.chat](mailto:omni@rocket.chat) to request an API k
If you are a GDPR complaint company and want to allow your visitors to request to remove their data, Rocket.chat allows you to do that for all your incoming chats, as shown below:
@@ -24,7 +24,7 @@ Enable `Omnichannel`. Using canned responses in regular conversations with other
Select the department. Canned responses can be created **per department** as shown below**,** or **per agent** right in an omnichannel conversation. ****Click on the canned responses icon \(top right corner\) to create a new canned response.
_If you want to use canned responses outside the Omnichannel, create an empty department. Note that you will need to define which user roles should be able to use the responses; by default this permission is assigned to livechat-agent, livechat-manager, livechat-monitor and admin roles_
Open a web browser and access the configured ROOT\_URL \(`http://your-host-name.com-as-accessed-from-internet:3000`\), follow the configuration steps to set an admin account and your organization and server info.
Open a web browser and access the configured ROOT\_URL \(`http://your-host-name.com-as-accessed-from-internet:3000`\), follow the configuration steps to set an admin account and your organization and server info.
Open a web browser and access the configured ROOT\_URL \(`http://your-host-name.com-as-accessed-from-internet:3000`\), follow the configuration steps to set an admin account and your organization and server info.