Unverified Commit b52f4df5 authored by Faria Masood's avatar Faria Masood Committed by gitbook-bot
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GitBook: [master] one page and 7 assets modified

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......@@ -94,7 +94,7 @@ Send an email to [omni@rocket.chat](mailto:omni@rocket.chat) to request an API k
If you are a GDPR complaint company and want to allow your visitors to request to remove their data, Rocket.chat allows you to do that for all your incoming chats, as shown below:
![](../../.gitbook/assets/image%20%2859%29.png)
![](../../.gitbook/assets/image%20%2860%29.png)
### Livechat
......@@ -107,7 +107,7 @@ If you are a GDPR complaint company and want to allow your visitors to request t
as shown below:
![](../../.gitbook/assets/image%20%2864%29.png)
![](../../.gitbook/assets/image%20%2866%29.png)
###
......@@ -122,18 +122,28 @@ Now customize the appears of your livechat widget here, for the hours when none
as shown below:
![](../../.gitbook/assets/image%20%2861%29.png)
![](../../.gitbook/assets/image%20%2862%29.png)
Some more settings that you can customise according to your needs are shown below:
![](../../.gitbook/assets/image%20%2862%29.png)
![](../../.gitbook/assets/image%20%2863%29.png)
### RD Station
This is a CRM integration with RD Station.
We setup your token, and when a new livechat conversation starts, your visitor information is sent to the RD station.
![](../../.gitbook/assets/image%20%2859%29.png)
### Routing
Routing allows you to define the behaviour of your livechat queues.
### Sessions
......
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