Unverified Commit c27a4cca authored by Faria Masood's avatar Faria Masood Committed by gitbook-bot

GitBook: [master] 3 pages and 19 assets modified

parent 0f49dece
......@@ -664,7 +664,7 @@
* [Profile](rocket.chat-saas/manage-your-workspace-on-cloud-account/profile.md)
* [Invoices](rocket.chat-saas/manage-your-workspace-on-cloud-account/invoices.md)
* [Payment Methods](rocket.chat-saas/manage-your-workspace-on-cloud-account/payment-methods.md)
* [Support](rocket.chat-saas/manage-your-workspace-on-cloud-account/support.md)
* [Support Ticketing System](rocket.chat-saas/manage-your-workspace-on-cloud-account/support.md)
* [Organization Settings](rocket.chat-saas/manage-your-workspace-on-cloud-account/organization-settings.md)
* [FAQ](rocket.chat-saas/faq.md)
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......@@ -4,3 +4,21 @@ description: You can manage your credit cards here.
# Payment Methods
You can add multiple credit cards here.
Add a new credit card, as shown below:
![](../../.gitbook/assets/image%20%28106%29.png)
Delete a card, as shown below:
![](../../.gitbook/assets/image%20%28119%29.png)
Set a card as your default payment method.
![](../../.gitbook/assets/image%20%28113%29.png)
If you have only one credit card added, it is impossible for you to delete the only payment method on your own. Please contact [support@rocket.chat](mailto:support@rocket.chat) to get it deleted.
# Support
# Support Ticketing System
To get support from us, click **Support**, as shown below:
![](../../.gitbook/assets/image%20%28120%29.png)
## Ticketing System
You are directed to rocket.chat ticketing system, as shown below:
![](../../.gitbook/assets/image%20%28109%29.png)
### Sign up
Click sign up, as shown below:
![](../../.gitbook/assets/image%20%28105%29.png)
Enter your name and email address.
![](../../.gitbook/assets/image%20%28111%29.png)
![](../../.gitbook/assets/image%20%28112%29.png)
You receive the following invitation email.
![](../../.gitbook/assets/image%20%28108%29.png)
Accept it and you are directed to the registration link, where you can set up your password, as shown below:
![](../../.gitbook/assets/image%20%28117%29.png)
![](../../.gitbook/assets/image%20%28118%29.png)
You can create a new ticket in the My Area tab, as shown below:
![](../../.gitbook/assets/image%20%28107%29.png)
{% hint style="info" %}
If you want to obtain service under the service-level agreement \(SLA\), please make sure that use our ticketing system. Tickets received from personal emails are not entertained by rocket.chat
{% endhint %}
You can also make use of our knowledge base and check out the articles here:
![](../../.gitbook/assets/image%20%28114%29.png)
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