1. 29 Mar, 2019 2 commits
  2. 28 Mar, 2019 1 commit
  3. 27 Mar, 2019 1 commit
  4. 25 Mar, 2019 1 commit
  5. 07 Mar, 2019 1 commit
  6. 25 Feb, 2019 1 commit
  7. 21 Feb, 2019 1 commit
  8. 10 Dec, 2018 1 commit
  9. 07 Dec, 2018 1 commit
  10. 05 Dec, 2018 1 commit
    • cconard96's avatar
      Add ability to merge ticket and followups into another ticket · a283cda4
      cconard96 authored
      Add split ticket feature
      Add documentation, closes #914
      Track and display source ticket of merged followups
      Preserve creation and modifcation dates
      Fix promotion/merge event messages
      Close tickets that get merged in addition to deleting them
      a283cda4
  11. 04 Dec, 2018 1 commit
  12. 29 Nov, 2018 8 commits
  13. 28 Nov, 2018 1 commit
  14. 27 Nov, 2018 1 commit
  15. 23 Nov, 2018 1 commit
  16. 22 Nov, 2018 1 commit
  17. 17 Nov, 2018 3 commits
  18. 13 Nov, 2018 1 commit
  19. 12 Nov, 2018 1 commit
  20. 24 Oct, 2018 1 commit
  21. 23 Oct, 2018 1 commit
  22. 19 Oct, 2018 1 commit
  23. 16 Oct, 2018 1 commit
  24. 12 Oct, 2018 1 commit
    • Cédric Anne's avatar
      Fix handling of relation between items · a40c5949
      Cédric Anne authored
      - Add "_" prefix and add missing recursive relation for
      `CommonTreeDropdown` tables
      - Add "_" prefix and add missing relations handled in-code (by
      `$item::cleanDBonPurge()` method or using `$forward_entity_to` property
      value)
      - Factorize deletion of childs and relations on item deletion
      - Fix missing cleanup when deleting items:
        - costs related to deleted change,
        - changes related to deleted certificate, dc room, enclosure pdu, rack
      or software license,
        - certificate items related to deleted computer, network equipement,
      peripheral, printer, software license or user,
        - rss feed relation with deleted entity, group, profile or user,
        - knowbase item translation related to deleted knowbase item,
        - notification template translation related to deleted notification
      template,
        - change items related to deleted pdu, rack, software license,
        - locks on objects related to deleted user,
        - costs related to deleted problem,
        - costs related to deleted project,
        - queued notifications related to deleted notification template,
        - saved search alerts related to deleted save search,
      - Fix missing entity forward to information:
        - from project to project cost,
      - Fix relations mapping to enable detection/transfer when deleting item
      and enable check on ability to disable recursivity of an item:
        - between API client and entity,
        - between business criticities and entity,
        - between change cost and budget,
        - between budget and budget type,
        - between certificate and certificate type,
        - between certificate type and entity,
        - between change task and editor user, group and task template,
        - between change validation and user,
        - between computer antivirus and manufacturer,
        - between contract cost and budget,
        - between device and model, type, entity, location and state,
        - between document item and user,
        - between domain and entity,
        - between infocom and business criticity,
        - between generic device and generic device item,
        - between motherboard device and motherboard device item,
        - between simcard device and line,
        - between device item and location and state,
        - between operation system and achitecture, edition and kernel
      version,
        - between itil solution and solution type, users and ticket followup,
        - between knowbase sub items and users,
        - between line operator and entity,
        - between line and entity, user, group, line operator, location, state
      and line type,
        - between ethernet network port and network card device,
        - between fiber channel network and network car device, network port
      and net point,
        - between network port and network interface,
        - between wifi network port and network card device,
        - between notepad and users,
        - between notification template and notification template translation,
        - between refused emails and mail collector,
        - between ola level and ola,
        - between ola and calendar,
        - between operation system kernel version and operating system kernel,
        - between planning recall and user,
        - between problem stask adn editor user, group and task template,
        - between profile and ticket template,
        - between rss feed profile and entity,
        - between project cost and project, budget and entity,
        - between project task and project task template,
        - between project task template and project task, project state and
      project task type,
        - between queued notification and entity,
        - between rss feed and user,
        - between sla and calendar,
        - between software license type and entity,
        - between state and entity,
        - between task category and knowbase item category,
        - between task template and user and group,
        - between ticket cost and budget,
        - between ticket followup and editor user,
        - between recurrent ticket and calendar,
        - between user and auth methods,
        - between ticket task and task template, group and editor user,
        - between ticket validation and users,
      - Remove obsolete relations
      a40c5949
  25. 11 Oct, 2018 1 commit
    • Johan Cwiklinski's avatar
      Cleanup itil (#4758) · 1024c037
      Johan Cwiklinski authored
      * Method showSummary for ITIL tasks/followups and solutions is replaced with timeline
      
      * Massive actions are no longer relevant with timeline
      
      * Drop deprecated method
      
      * Update changelog
      1024c037
  26. 10 Oct, 2018 2 commits
    • Cédric Anne's avatar
      ITIL timeline fixes · 5a95daac
      Cédric Anne authored
       - fix changelog,
       - fix knowbase items comments styles,
       - fix missing "itemtype" value for existing ticketfollowup elements,
       - fix detection of fields in migration,
       - fix bigdump generation,
       - use 'getFormURLWithID' instead of contatenating id with 'getFormURL'
       - factorize deletion of linked followups,
       - factorize 'canApprove',
       - factorize followups in notifications,
       - fixes some docblock,
       - remove dead code,
       - put back TicketFollowup to handle deprecation state
       - remove dead code
       - add ITILFollowup in API
       - Handle followups in notifications
      5a95daac
    • cconard96's avatar
      ITIL Timeline feature · da7cb08c
      cconard96 authored
      Add followups to changes and problems; closes #3222
      Add followup search options to Changes and Problems
      Add approbation
      Add timeline to Changes and Problems fixes #3223
      Drop tabs replaced by timeline
      Update schema for new timeline items
      Merge ticket, change, and problem followups
      Factorize getItilActors
      Add tests
      da7cb08c
  27. 05 Oct, 2018 2 commits
  28. 28 Sep, 2018 1 commit