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![](http://dev.lutece.paris.fr/jenkins/buildStatus/icon?job=collab-plugin-ticketing-deploy)
# Plugin ticketing
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## Introduction
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This plugin allows a user to create tickets of differents types (e.g. request informations, claims) through a front office ticket creation form and allows a target organization to manage these tickets through a back office interface.

The tickets can be classified by type, category and domain. This classification allows to assign automatically a ticket to the right entity in the target organization.

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## Configuration
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## Usage
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The front office URL web page to access to the ticket creation form : */jsp/site/Portal.jsp?page=ticket&view=createTicket* 

The back office URL web page to manage tickets : */jsp/admin/plugins/ticketing/ManageTickets.jsp?plugin_name=ticketing* 


[Maven documentation and reports](http://dev.lutece.paris.fr/plugins/plugin-ticketing/)



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