regression: Use visitor activity to define if its contact is unknown (#33993)

apps/meteor/app/livechat/server/lib/contacts/mapVisitorToContact.spec.ts

@@ -93,6 +93,7 @@ const dataMap: [Partial<ILivechatVisitor>, IOmnichannelSource, CreateContactPara
 		{
 			_id: 'visitor1',
 			username: 'Username',
+			activity: ['2024-11'],
 			lastChat: {
 				_id: 'last-chat-id',
 				ts: testDate,
@@ -134,6 +135,41 @@ const dataMap: [Partial<ILivechatVisitor>, IOmnichannelSource, CreateContactPara
 			contactManager: undefined,
 		},
 	],
+
+	[
+		{
+			_id: 'visitor1',
+			username: 'Username',
+			activity: [],
+		},
+		{
+			type: OmnichannelSourceType.WIDGET,
+		},
+		{
+			name: 'Username',
+			emails: undefined,
+			phones: undefined,
+			unknown: true,
+			channels: [
+				{
+					name: 'sms',
+					visitor: {
+						visitorId: 'visitor1',
+						source: {
+							type: OmnichannelSourceType.WIDGET,
+						},
+					},
+					blocked: false,
+					verified: false,
+					details: {
+						type: OmnichannelSourceType.WIDGET,
+					},
+				},
+			],
+			customFields: undefined,
+			contactManager: undefined,
+		},
+	],
 ];
 
 describe('mapVisitorToContact', () => {

apps/meteor/app/livechat/server/lib/contacts/mapVisitorToContact.ts

@@ -8,7 +8,7 @@ export async function mapVisitorToContact(visitor: ILivechatVisitor, source: IOm
 		name: visitor.name || visitor.username,
 		emails: visitor.visitorEmails?.map(({ address }) => address),
 		phones: visitor.phone?.map(({ phoneNumber }) => phoneNumber),
-		unknown: true,
+		unknown: !visitor.activity || visitor.activity.length === 0,
 		channels: [
 			{
 				name: source.label || source.type.toString(),