Co-authored-by: Douglas Fabris <27704687+dougfabris@users.noreply.github.com>

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Co-authored-by: Hugo Costa <hugocarreiracosta@gmail.com>

Co-authored-by: Tasso Evangelista <tasso.evangelista@rocket.chat>

Co-authored-by: kodiakhq[bot] <49736102+kodiakhq[bot]@users.noreply.github.com>

[FIX] Not all messages in chat conversations are available when forwarding between agents or departments. (#27816)

Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com>

Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com>
Co-authored-by: dougfabris <devfabris@gmail.com>

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Co-authored-by: Hugo Costa <20212776+hugocostadev@users.noreply.github.com>

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