Co-authored-by: souzaramon <ramon.souza@objective.com.br>

Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com>
Co-authored-by: Guilherme Gazzo <guilherme@gazzo.xyz>

[FIX] Agents (with user status offline & omni-status as available) not able to take or forward chat (#26575)

Co-authored-by: Diego Sampaio <8591547+sampaiodiego@users.noreply.github.com>

Co-authored-by: kodiakhq[bot] <49736102+kodiakhq[bot]@users.noreply.github.com>

Co-authored-by: kodiakhq[bot] <49736102+kodiakhq[bot]@users.noreply.github.com>

Co-authored-by: Aleksander Nicacio da Silva <6494543+aleksandernsilva@users.noreply.github.com>
Co-authored-by: Guilherme Gazzo <5263975+ggazzo@users.noreply.github.com>

Co-authored-by: Tasso Evangelista <tasso.evangelista@rocket.chat>

Co-authored-by: Douglas Fabris <27704687+dougfabris@users.noreply.github.com>

Co-authored-by: gabriellsh <40830821+gabriellsh@users.noreply.github.com>
Co-authored-by: Luciano Marcos Pierdona Junior <64279791+LucianoPierdona@users.noreply.github.com>
Co-authored-by: Guilherme Jun Grillo <48109548+guijun13@users.noreply.github.com>
Co-authored-by: Hugo Costa <20212776+hugocostadev@users.noreply.github.com>

Co-authored-by: Weslley de Campos <weslley.campos@objective.com.br>
Co-authored-by: Guilherme Gazzo <guilherme@gazzo.xyz>

Co-authored-by: dougfabris <devfabris@gmail.com>

Co-authored-by: souzaramon <25514401+souzaramon@users.noreply.github.com>
Co-authored-by: Kevin Aleman <11577696+KevLehman@users.noreply.github.com>
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Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com>
Co-authored-by: Rodrigo Nascimento <234261+rodrigok@users.noreply.github.com>

Co-authored-by: souzaramon <25514401+souzaramon@users.noreply.github.com>

Co-authored-by: Weslley de Campos <weslley.campos@objective.com.br>

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Co-authored-by: Diego Sampaio <8591547+sampaiodiego@users.noreply.github.com>

Co-authored-by: gabriellsh <40830821+gabriellsh@users.noreply.github.com>
Co-authored-by: Diego Sampaio <8591547+sampaiodiego@users.noreply.github.com>

Co-authored-by: Pierre Lehnen <55164754+pierre-lehnen-rc@users.noreply.github.com>
Co-authored-by: Tasso Evangelista <2263066+tassoevan@users.noreply.github.com>
Co-authored-by: Guilherme Gazzo <5263975+ggazzo@users.noreply.github.com>

## Proposed changes (including videos or screenshots)
- Simplify pageobjects
- Remove unused code

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## Issue(s)
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Co-authored-by: Weslley Campos <30299972+weslley543@users.noreply.github.com>